IT should just work. Graben · Berner Oberaargau
(01)  —  YOUR LOCAL IT PARTNER SINCE 2016

IT that
simply
works.

We look after small to mid-sized companies and individuals — from 1 to 500 workstations. Advisory, support, server, cloud, development, and multimedia from one source. Remote and onsite in the Oberaargau region, Herzogenbuchsee, Langenthal, and Bern.

  • IT support & helpdesk
  • Microsoft 365 & Exchange
  • Server, network, backup
owner-operated
Since 2016
workstations
1 – 500
Delivery
Remote & onsite
on projects
Fixed price
Reliable partners & brands

Quality first — we only work with brands we trust ourselves.

Microsoft 365 Partner Technologien
Fortinet Netzwerksicherheit
Malwarebytes Endpoint Schutz
Swisscom Partner Umfeld
Synology Storage Lösungen
HP Business Hardware
QNAP Systeme
(02)  —  SERVICES

Six disciplines.
One phone number.

Whether 1 workstation or 500 — complexity does not matter. We do our job. Lightnet is your single point of contact for everything digital.

01 · ADVISORY

IT Consulting & Strategy

Strategic IT consulting that prioritises infrastructure, security, and investment decisions for SMEs.

  • Network architecture
  • Server and clients
  • Central file storage
  • Backup strategy
  • Logins & credentials
  • Cyber security
02 · SUPPORT

IT Support & Helpdesk

Fast onsite or remote support for workstations, Microsoft 365, printers, networks, and day-to-day operations.

  • MS Office installation
  • Printer setup
  • Software installation
  • Backup & restore
  • Data recovery
  • Antivirus protection
03 · WEB DESIGN

Web Design Bern

Fast, SEO-focused websites for local companies that build trust and generate leads.

  • Responsive websites
  • SEO optimisation
  • WordPress
  • Landing pages
  • Performance
  • Content management
04 · SERVER

Server Administration

Windows Server, Active Directory, group policies, patch management, and proactive monitoring.

  • Active Directory
  • Group policies
  • DNS configuration
  • Patch management
  • Hardware migration
  • System monitoring
05 · CLOUD

Cloud Solutions & Microsoft 365

Hybrid cloud, Exchange Online, Teams, SharePoint, and modern workplace concepts for SMEs.

  • Hybrid cloud
  • Microsoft Teams
  • Exchange Online
  • Power Automate
  • SharePoint & OneDrive
  • Microsoft 365
06 · DEVELOPMENT

Software Development & Automation

Process automation, APIs, PowerShell, websites, and lean custom software for better operations.

  • Desktop applications
  • Web development
  • Process automation
  • APIs & integrations
  • Background services
  • PowerShell scripts
(03)  —  OUR PROMISE

IT has to be supportive in daily life — and simply work.

Local.

Office in Graben in the Bernese Oberaargau region. No call centre, no support from time zone UTC+8 — but someone you know personally.

Honest.

Transparent time-and-materials billing, fixed price on projects. No hidden hour eaters, no scope-creep surprises.

Long-term.

We have worked with clients for more than ten years. Good IT is not a one-off project — it is a relationship.

(04)  —  HOW WE WORK

Four steps to IT that runs.

  1. 01

    Get to know each other

    Free first meeting at your site or by call. We listen — 45 minutes, you talk.

  2. 02

    IT check

    Short assessment: what is running, what is on fire, what would make sense? You receive a written summary to keep.

  3. 03

    Delivery

    We implement — usually in the evening or at weekends so your business keeps going.

  4. 04

    Ongoing care

    Afterwards we are there when you need us. Billed by time and materials, no subscriptions, no minimum term.

(05)  —  TERMS

Two ways
to work with us.

Clear, simple, no fine print. Billing by time and materials — or a binding fixed-price project on request. All prices excl. VAT.

Time & Materials
180 CHF / hour

excl. VAT · billed in 15-min increments

For support, consulting, repairs, and ongoing operations. You only pay for what you actually need — no subscriptions, no minimum term, no base fee.

  • TeamViewer remote support
  • Onsite in the Oberaargau region
  • No minimum term
  • Transparent billing
Request support
Project quote
Fixed binding, transparent

Migration · New build · Move · Website

You describe the scope — we quote with a binding, transparent price. For larger initiatives such as server migrations, Microsoft 365 moves, new websites, or complete infrastructures.

  • Scope workshop
  • Fixed-price quote
  • Deadline commitment
  • Acceptance protocol
Request a quote
(06)  —  CONTACT

Let's talk
about your IT.

A phone call, an email, a coffee in Graben. We listen, review what is in place, and give an honest answer on whether and how we can help.

Office
lightnet multimedia gmbh
Baumgarten
3376 Graben
Service area
Oberaargau, Emmental, Solothurn, Mittelland
REPLY WITHIN 24H
Service regions

IT support in your region

Focused on Herzogenbuchsee, Langenthal, Burgdorf, Zofingen, Oberaargau, and Bern.

Service area

IT Provider Oberaargau

IT support, Microsoft 365, servers, and networking for SMEs in Herzogenbuchsee, Langenthal, Burgdorf, Zofingen, and across the Oberaargau region.

Service area

IT Herzogenbuchsee

IT support, Microsoft 365, and server management for SMEs in Herzogenbuchsee – with short distances from Graben BE.

Service area

IT Consulting Bern

Structured IT consulting, clear priorities, and actionable roadmaps for Bern-based SMEs.

Service area

IT Support Langenthal

Helpdesk, Microsoft 365, and server management for SMEs in Langenthal and nearby – under 20 minutes from Graben.

Service area

IT Support Burgdorf

IT services for businesses at the gateway to Emmental: support, servers, cloud, and on-site visits in Burgdorf.

Service area

IT Support Zofingen

Across the cantonal border: IT services for SMEs in Zofingen and the upper Wigger valley – Swiss hosting included.

Service area

IT Consulting Solothurn

Consulting and server operations for SMEs in Solothurn canton – Wangen, Niederbipp, Bettlach, and the Olten area.

References

Selected client projects

A sample of delivered IT and web projects.

zermo.ch

Website relaunch

zermo.ch

Website for a local service provider with a clear structure and well-maintained content.

View project
montagejan.ch

Trades & local business

montagejan.ch

A lead-focused project site for a local trade business with clear contact paths.

View project
bau4u.ch

Digital brand presence

bau4u.ch

Structured project presentation with trust, clarity, and clean design.

View project
FAQ

Frequently asked questions

Which regions does Lightnet cover?

The focus is on Herzogenbuchsee, Langenthal, Burgdorf, Zofingen, Oberaargau, and Bern. Most requests are handled remotely; onsite work is available across the region.

What does Lightnet handle for SMEs?

IT support for workstations and servers, Microsoft 365 and Exchange, networking and WLAN, backup and restore, patch management, and projects such as server migrations or Active Directory cleanups.

Can Lightnet take over existing Microsoft 365 and server environments?

Yes. Existing environments are assessed, documented, and taken over in operation. A full rebuild is usually not required.

Is remote support and onsite work available?

Yes. Routine topics such as user permissions, Outlook issues, or software installations are handled remotely. For hardware, networking, or larger projects, Lightnet comes onsite.

How does billing work?

Billing is either time and materials or a monthly retainer. Ongoing support runs on fixed packages; projects are quoted upfront.

How does a new engagement start?

With a short conversation about the current IT situation. After that, an assessment is made and a concrete proposal for the next steps is provided.

Contact

Need reliable IT support or a new IT partner?

Get in touch for a first conversation – by phone or contact form.