Graben · Berner Oberaargau
(01)  —  SERVER ADMINISTRATION FOR SMES

Operate the core of your business infrastructure with confidence.

We manage Windows Server, Active Directory, group policies, DNS, patching, and monitoring so your infrastructure stays stable and predictable.

  • Windows Server
  • Active Directory & GPO
  • Monitoring & patching
Role of server administration

More than "the server is running" – clean standards in the background

Good server administration makes sure user accounts, permissions, shares, updates, and monitoring fit together – before anyone notices a problem.

In an SME context we typically manage Windows Server with Active Directory, file shares, print servers, DNS, WSUS for patching, and optionally Hyper-V for virtualised workloads. Plus daily backups and monitoring of the critical services.

The goal is a server environment that does not wobble every time someone joins, leaves, or a Windows update rolls out – running on documented, repeatable processes.

  • Active Directory with a clean OU structure
  • Group policies for security and standardisation
  • Patch management and DNS hygiene
  • System monitoring and documented backups
Server infrastructure in an SME
Windows Server, Active Directory, and monitoring
ACTIVE DIRECTORY

Manage users, groups, and organisational units centrally

A clean AD structure makes onboarding, permission assignment, and offboarding predictable.

01 · ORDNER

Users & groups

Central user management: new staff are ready to work in minutes, including email, permissions, and device login. Clean, traceable deactivation on exit.

02 · STRUKTUR

Organisational units

OUs structured by department, site, or function. Group policies then target precisely instead of blanket-applying to the whole domain.

03 · SICHERHEIT

Security groups

Role-based permissions for folders, printers, and applications. Least-privilege principle – only what the role actually needs.

04 · SERVER

Domain controllers

Hardening and redundancy with two domain controllers so logon, DNS, and group policies keep working even if a host fails.

GROUP POLICIES (GPO)

Standardise workstations instead of maintaining each device alone

GPOs are the most effective way to keep settings consistent across all clients.

01 · ARBEITSPLÄTZE

Desktop standardisation

Background, start menu, default applications, proxy settings, and power options set centrally. New devices behave exactly like existing ones from the first login.

02 · PRINT

Printers & drives

Automatic assignment of network printers and shares by location or department. No more manual "add printer" on every workstation.

03 · SCHUTZ

Passwords & security

Password complexity, screen lock after inactivity, BitLocker, USB restriction for removable drives, and blocking of unwanted software.

04 · AUTOMATISIERUNG

Software deployment

Rollout of standard software and third-party updates via GPO or supporting tools – centrally deployed instead of manual on each PC.

DNS & NETWORK SERVICES

Internal name resolution and clean DNS hygiene

DNS is the most overlooked service – and the one where misconfigurations stay hidden longest.

01 · NETZWERK

Internal DNS

Name resolution for servers, printers, internal services, and workstations. Clean records instead of growing legacy that silently overwrites itself.

02 · SICHERHEIT

DNS security

Forwarding to trusted resolvers, filtering of known malicious domains, and protection against DNS spoofing. Fewer phishing clicks succeed.

03 · KOMPASS

Split-DNS

Separate internal and external zones for the same domain. Staff reach services correctly in the office and externally via the public address.

Patch management

Control updates centrally instead of patching on request

Unpatched systems are the most common entry point for attacks – at the same time, patches must not break the business.

Windows updates are controlled centrally via WSUS or equivalent: approval only after testing, staged rollout, maintenance windows outside business hours. Third-party software like Adobe Reader, Java runtimes, and browsers are included.

After every maintenance window we verify that all servers and clients are at the expected level. Systems that fall out of line become visible instead of forgotten.

  • Windows updates centrally managed via WSUS
  • Third-party patches (Adobe, Java, browsers, 7-Zip)
  • Patch scheduling outside business hours
  • Post-patch verification and reporting
Hardware migration

Server replacement and role migration with minimal downtime

Server hardware has a limited lifespan – typically five to seven years. A planned migration saves the fire-fighting exercise later.

For a hardware swap, we migrate AD roles, file shares, print servers, databases, and licences in a structured way to the new hardware. The cut-over is usually planned for a weekend, so Monday starts without interruption.

If the move includes virtualisation (Hyper-V or VMware), we check licensing, backup compatibility, and snapshot strategy up front. From that point, future hardware refreshes are easier because VMs can be migrated.

  • AD, file shares, print servers, and databases
  • Weekend cut-over, productive on Monday
  • Migration to Hyper-V or VMware possible
  • Licensing and backup verification up front
MONITORING & REPORTING

See the problem before the user calls

Proactive monitoring around the clock – including automatic notifications on anomalies.

01 · MONITORING

System monitoring

Continuous monitoring of disk capacity, CPU load, RAM, services, and backup results. Thresholds trigger a notification, not an outage.

02 · RECOVERY

Backup monitoring

Daily verification that backups actually ran, including regular test restores. A failed backup becomes visible instead of silent.

03 · REPORTING

Reporting & SLA

Monthly infrastructure reports covering state, open items, and recommendations. SLA with guaranteed response times on request.

RELATED TOPICS

Specific disciplines within server administration

Behind every stable server operation there are concrete building blocks – from user management to backup.

01 · ORDNER

Active Directory & user management

Users, groups and permissions clearly organised – instead of grown structures nobody fully understands anymore.

02 · SICHERHEIT

Group policies (GPO)

Central rules for workstations: security, drives, printers, password policies – consistent and traceable.

03 · NETZWERK

DNS & network services

DHCP, DNS, internal name resolution and VPN set up reliably – the invisible base of daily operations.

04 · AUTOMATISIERUNG

Patch management

Windows Server and application updates deployed in a structured way, without blocking business operations.

05 · RECOVERY

Backup & recovery

Backup concept following the 3-2-1 principle, regular restore tests and clear recovery documentation.

06 · INFRASTRUKTUR

Hardware migration

Migration to new server hardware or new Windows Server versions – planned instead of reactive.

FAQ

Frequently asked questions

Do smaller companies need their own server at all?

Not always. Depending on workflow, software, and security needs, hybrid or cloud-first makes more sense. As soon as line-of-business software with a local database, centralised file shares with granular permissions, or Active Directory are needed, a server becomes useful.

What is the most common mistake in grown server environments?

Usually missing standards: the OU structure grew organically, GPOs overlap, patch state is unclear, permissions are assigned directly to users instead of groups, and the backup has not been tested in years. These points cause later instability and security risk.

How old can server hardware get?

Typically five to seven years. After that, warranty and service contracts expire, spare parts get expensive, and the risk of unplanned downtime rises sharply. We plan the replacement two to three months ahead ideally, rather than waiting for failure.

Can existing servers be virtualised?

In most cases yes. With Hyper-V or VMware, several virtual servers run on one physical machine. That reduces power and space, and makes future hardware moves much easier because VMs can be migrated.

What happens when the server fails?

It depends on backup strategy and redundancy. With a second domain controller and a current image backup, restore is possible within hours. Without a plan, an outage can last days – which is why the preparation matters.

Do you take over environments someone else built?

Yes. We start with a stocktake: AD structure, GPOs, roles, patch state, backup concept, monitoring. From that, a clear list emerges of what can be cleaned up with little effort and where a larger action is needed.

Contact

Want your server environment to become predictable again?

We review your current setup and define which measures will restore stability, security, and operational clarity first.