Lightnet is based in Graben BE – directly bordering Herzogenbuchsee. That means short distances, fast on-site visits, and an IT partner who knows the region.
Herzogenbuchsee is an active economic hub in the Oberaargau region. Trades, fiduciaries, handwork, service providers – many companies need IT that simply works.
Lightnet supports local businesses with a broad IT scope: workstations, Microsoft 365, Windows Server, networking, backup, and process automation. The base in Graben means short response times, fast on-site appointments, and a realistic view of what makes sense in an SME environment.
Companies in Herzogenbuchsee benefit from the fact that Lightnet is not an anonymous IT hotline. Requests go directly to technical support. That cuts response times significantly – especially when a workstation or server is no longer reachable.
The engagement works as ongoing management with fixed structures, or on a project basis for concrete changes: replacing an old server, migrating to Microsoft 365, cleaning up user accounts and permissions, or building a proper backup concept.
SME day-to-day involves recurring situations – many of them can be solved cleanly without major effort.
Outlook, Teams, printer issues, accounts, permissions, new hires, device replacement, and onboarding tasks.
Exchange Online, Teams, SharePoint, OneDrive, licences, security, and policies for 5 to 80 users.
Windows Server, AD, group policies, file shares, Hyper-V, server replacements, and hardware migrations.
Firewall, switches, VLAN separation, structured WiFi, guest networks, and secure remote access.
Automated backups for servers, Microsoft 365, and workstations – with regular restore tests.
PowerShell scripts, Power Automate, and small tools when recurring tasks unnecessarily cost time.
Large national providers have structured processes – but also long communication paths and high abstraction. A regional partner works differently.
When a technician knows the company, when the environment is documented, and when questions reach the responsible person directly, decisions happen faster and cleaner. That is exactly the advantage Lightnet brings to SMEs in Herzogenbuchsee.
Management covers not only technical execution but also the judgement of what is actually needed. Not every SME needs a data centre – but a working backup, encrypted laptops, a well-configured Microsoft 365 tenant, and a documented server landscape always pay off.
Many companies have grown IT landscapes over the years where no one fully knows how it all fits together.
In such cases, the engagement starts with a structured assessment: which servers are running, which user accounts exist, how permissions are set, how backups are done, what is configured how in Microsoft 365. The result is a document that captures the current state.
Then comes prioritisation: what is an active risk (missing patches, weak permissions, unreliable backup), what is convenience, and what can wait. This order is communicated transparently so it is always clear what is being worked on and why.
Yes. The base is in Graben BE, directly bordering Herzogenbuchsee. On-site visits are possible at short notice. Most everyday issues are handled via remote support.
Yes. Microsoft 365, Exchange, Windows Server, Active Directory, and classic networking are managed as one coherent environment. That avoids responsibility gaps between cloud and on-premises.
Remote support usually within minutes of a request. On-site visits in Herzogenbuchsee and direct neighbouring municipalities typically within half a day, prioritised for critical outages.
Yes. Existing websites, servers, and Microsoft 365 environments are taken over and operated further or migrated step by step – depending on their state and target picture.
Typically SMEs with 3 to 80 workstations. Smaller businesses with a single workstation are also supported when requirements – such as bookkeeping, fiduciary, or specialised industry software – justify ongoing IT support.
We review your current IT situation and propose the next sensible steps – no obligation, no sales pressure.
