Graben · Berner Oberaargau
(01)  —  ABOUT LIGHTNET MULTIMEDIA

One dedicated contact instead of rotating tickets.

Lightnet is a small, focused IT company based in Graben BE, Switzerland. The focus is on ongoing support for SMEs in the Oberaargau and Bern region – Microsoft-based environments, clean documentation, and short decision paths.

  • SME focus
  • Graben BE
  • Years in the market
Owner & main contact

Jeffrey Nünlist – your direct contact

Instead of navigating a call centre, you speak directly with the person who knows your environment.

As the owner and technical contact, I look after SMEs, trades, and local businesses in the Oberaargau and Bern region. The focus is on Microsoft environments – Windows, Microsoft 365, Exchange, Active Directory – extended with networking, backup, monitoring, and automation.

I care that IT decisions stay understandable. Instead of complex setups with many dependencies, we build environments that an SME can run and extend without deep IT know-how.

If a question can be resolved faster on the phone, we resolve it on the phone. If something needs hands-on work, we come onsite. And when a project gets bigger, we plan it so daily operations keep running.

  • Direct technical contact – no routing
  • Microsoft environments, networking, backup, automation
  • Graben BE: short distances across the Oberaargau
Jeffrey Nünlist – lightnet multimedia in Graben BE
Jeffrey Nünlist · lightnet multimedia gmbh
How we work

How we resolve IT problems

IT problems in SMEs are often organisational, not technical. Responsibilities are split, documentation is missing, every change feels risky.

The first step is therefore almost always the same: assess the current state and write it down so it is understandable. Then we prioritise what needs to be stabilised first – critical risks before comfort topics.

Everything we change stays documented. That way, in two years, someone can still tell why a rule exists.

  • Assessment before rebuild
  • Prioritisation by risk, not by volume
  • Documentation as a side effect, not overhead
VALUES

What matters to us

01 · SICHERHEIT

Reliability

Agreed deadlines are met. When something fails, you get a clear answer instead of excuses.

02 · KOMPASS

Transparency

Effort, risks, and open points are communicated openly – even when the message is uncomfortable.

03 · AUTOMATISIERUNG

Pragmatism

Solutions have to fit the SME, not the catalogue. Enterprise complexity stays outside.

04 · STRUKTUR

Locally rooted

Graben BE as our base means short distances to Herzogenbuchsee, Langenthal, Zofingen, and Bern.

Contact

Might we be a fit for your IT?

Get in touch for a short, no-obligation conversation – we sort your current situation, no sales pitch.